Shipping policy

Shipping Policy

Thank you for shopping with SHIBUYA.official.

Order Processing

Orders are processed after payment has been successfully received.

Please allow [1–3 BUSINESS DAYS] for order processing and production before your order is shipped.

Shipping

We currently ship to customers in the United States.

Once your order has shipped, you will receive a shipping confirmation email with tracking information.

Delivery Times

Estimated delivery times may vary depending on the destination and carrier.

Please note that delivery times are estimates and may be affected by carrier delays, weather, holidays, or other circumstances beyond our control.

Tracking

Once your tracking information becomes available, you can use it to follow the progress of your shipment.

If your tracking information has not updated for an extended period, please contact us at [YOUR SUPPORT EMAIL].

Address Changes

Please contact us as soon as possible if you need to change your shipping address.

Once an order has been fulfilled or shipped, we may not be able to change the shipping address.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost, please contact us so we can help investigate the issue with the shipping carrier.